Edge-ucational Videos

A 6-part video series that transforms Edge's most powerful tools into clear, helpful stories

Educational Content Video Series Product Education
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Vision & Opportunity

How might we make Edge's most advanced features feel effortless and inviting to everyday users? We created the Edge-ucational series—a campaign of friendly, bite-sized videos that helped users not only understand Edge, but love it.

"We turned product features into real-life storytelling moments that educated, delighted, and empowered."

Built in collaboration with the award-winning agency Buck, this project transformed complex browser capabilities into accessible, engaging content that resonates with users across all skill levels.

My Role

Strategy Lead
Creative Alignment
Messaging Development

Agency Partner

Buck

Timeline

2023

How We Translated Complexity Into Clarity

Developing an educational framework that makes advanced browser capabilities feel intuitive and immediately valuable to users across all skill levels.

01

User Research & Analysis

We identified common friction points across Edge's tools and mapped user mindsets to create educational content that truly resonates.

02

Content Framework Development

We grouped capabilities into intuitive themes that reflect how users think — not how tech is structured — making complex features feel accessible.

03

Visual Language Design

We created a style that blends clarity, friendliness, and confidence to match the Edge brand while maintaining educational effectiveness.

Educational Content Pillars

Core Focus

Productivity & Learning Flow

Teaching users how to maintain focus and optimize their workflow with Edge's productivity features.

Flow & Focus

Comprehensive tutorials on maintaining concentration and optimizing workflow for better digital productivity.

📋

Organization Tools

Essential guidance on collections, tab management, and workspace organization for streamlined browsing.

🛡️

Safety & Security

Critical knowledge on staying safe online, understanding privacy controls, and protecting personal information.

🤖

AI-Powered Learning

Introducing users to Bing AI capabilities within Edge, demonstrating practical applications for creativity and productivity.

The Edge of AI: Watch the Work

Flow & Focus

Demonstrating productivity features that help users maintain concentration and workflow in their daily browsing.

Stay Organized

Showcasing organizational tools and features for better browsing management and digital productivity.

Online Safety

Highlighting security features and safe browsing practices that protect users in the digital world.

AI-Powered Creativity

Introducing AI-powered features for creative inspiration and intelligent assistance in everyday tasks.

Save Money

Discover how Edge's smart shopping features help you find deals, compare prices, and save money while browsing.

Save Time Shopping

Learn time-saving shopping techniques and features that streamline your online purchasing experience.

A Toolkit That Powered a Movement

Included in the campaign toolkit:

  • Planning and messaging templates
  • Partner-ready promo scripts
  • Short-form video and modular content
  • Distribution guidelines and tags
Edge How-To Toolkit Animation

Campaign Results

2.5M+
viewers
85%
completion rate
40%
feature adoption uplift
25%
support request reduction

Strategic Collaboration & Reflection

Collaborating with cross-functional teams and an external partner, we built a content system that scaled across product, marketing, and support.

This work taught us how strategic clarity, tight framing, and warm tone can unlock confidence and adoption in tools people previously avoided.

Ready to explore more work?

Discover how strategic creativity drives meaningful connections across platforms and experiences.